Equal-i 2S Image Processor
Contains "How-to" and "What-if" information on the Array Telepresence Equal-i 2S Image Processor.
Take the following steps in the event that you are not
getting any image on your display(s):
1. Verify
that your display is ON and the correct in...
Fri, 25 Mar, 2016 at 11:05 AM
Ensure that the Camera Module is connected to the Image Processor using the supplied HDMI cables. If not, then power off the Image Processor and connect the...
Wed, 20 Apr, 2016 at 3:27 PM
Before troubleshooting further, you should first cycle the
power to the Equal-i Image Processor by:
· Within the Equal-i Control App, select Menu > R...
Wed, 20 Apr, 2016 at 3:28 PM
The Equal-i Image Processor is unable to pass audio through the
HDMI. To resolve this, you will need to
pass audio out of the separate audio channel on y...
Fri, 25 Mar, 2016 at 11:23 AM
This is most likely due to the IR
port having previously existed on the old PTZ camera. To resolve this, you will need to use an IR repeater
in place of ...
Fri, 22 Apr, 2016 at 4:42 PM
If the on-screen framing does not look correct, check the codec framing
settings for alternative framing modes. Often, the on-screen menu of your codec wil...
Fri, 25 Mar, 2016 at 11:26 AM
Immersive Everywhere mode
utilizes both the video and content channel of your codec. Many codecs come, by
default, unbalanced between the video and data c...
Fri, 22 Apr, 2016 at 12:19 PM
Should either of the camera heads
get out of alignment, the following procedure should be followed:
Go to Video+Content transmit mode...
Fri, 22 Apr, 2016 at 12:20 PM
Implementation of the Equal-i System requires the use of the correct EQ Map Set, which is based on the size and shape of both the table and the room. If th...
Fri, 22 Apr, 2016 at 1:46 PM
*This was a known issue with FPGA Firmware versions 2.03 and earlier. If you have an earlier version of the firmware installed on your Image Processor,...
Mon, 10 Oct, 2016 at 2:32 PM